askporter's AI triages inbound requests, diagnoses issues, and routes work to the right people — then follows up proactively. 24/7, across every channel, with a full audit trail. More capacity for outcomes. Less time on admin.
Trusted by housing providers and FM operators managing 500,000+ assets
askporter runs the full operational journey for both residential and commercial properties. Pick the one that sounds like your week.
24/7 AI resident engagement, smart repairs diagnostics, and proactive care — so your contact centre stops firefighting and your residents stop chasing.
Resident Engagement
Smart Repairs
Proactive Care
97%
automatic diagnostic and supplier allocation at L&G Affordable Homes
Reduce contact centre load
Awaab's Law compliance, evidenced
Improve resident experience
Frictionless task raising, SLA-driven job allocation, and real-time updates across every site — so your back office scales without growing headcount.
Task raising
Control & Management
Job Delivery
Outreach
2,000+
tasks automated daily across WISAG's multi-site FM operation
Grow contracts without growing the back office
SLA visibility across every site
Proof of service your clients trust
Every sector runs askporter differently. Pick yours for the specific workflows that matters.
If you have an HMS or CAFM, askporter connects via API and adds the AI communications and operations layer your existing system doesn't provide. If you don't, you're up and running in weeks — not months.
Not listed? Talk to us — askporter integrates with any HMS or CAFM with an open API.
From our team
The latest from askporter — market analysis, customer stories, and practical guides from the people building the platform.
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We turned our FM webinar with DB Cargo and Arcus FM into a new guide, From Coordination to Capacity. It looks at why FM portfolios are growing faster than FM teams, and where AI is already closing the gap — backed by askporter's 2026 UK FM Survey of 250 senior leaders.
We turned our FM webinar with DB Cargo and Arcus FM into a new guide, From Coordination to Capacity. It looks at why FM portfolios are growing faster than FM teams, and where AI is already closing the gap — backed by askporter's 2026 UK FM Survey of 250 senior leaders.
Not all tenant communication platforms are built for the compliance environment housing providers face in 2026. This guide compares the leading options across AI triage, channel coverage, Awaab's Law support, pricing, and out-of-hours emergency cover so you can make the right call for your residents and your team.
Not all tenant communication platforms are built for the compliance environment housing providers face in 2026. This guide compares the leading options across AI triage, channel coverage, Awaab's Law support, pricing, and out-of-hours emergency cover so you can make the right call for your residents and your team.
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FM portfolios are growing. Headcount isn't. Here's how AI is absorbing the coordination overhead that was stealing time from FM teams and what it means for operations that get this right.
FM portfolios are growing. Headcount isn't. Here's how AI is absorbing the coordination overhead that was stealing time from FM teams and what it means for operations that get this right.
This industry-first collaboration brings issue reporting, contractor sourcing, appointment booking, payments and digital sign-off into one platform, creating a smoother experience for both landlords and tenants.
This industry-first collaboration brings issue reporting, contractor sourcing, appointment booking, payments and digital sign-off into one platform, creating a smoother experience for both landlords and tenants.
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Three pressures are converging for housing providers in 2026: statutory compliance deadlines, rising resident expectations, and contact centres already at capacity. These are the conversations we are expecting on the stand — and here is how we are thinking about each of them.
Three pressures are converging for housing providers in 2026: statutory compliance deadlines, rising resident expectations, and contact centres already at capacity. These are the conversations we are expecting on the stand — and here is how we are thinking about each of them.
The social housing sector, like many industries, has been given an opportunity with rapidly advancing Artificial Intelligence (AI). As the sector faces increasing demand for streamlined communication and a more responsive approach to tenant needs, AI is a key player in automating these processes effectively.
The social housing sector, like many industries, has been given an opportunity with rapidly advancing Artificial Intelligence (AI). As the sector faces increasing demand for streamlined communication and a more responsive approach to tenant needs, AI is a key player in automating these processes effectively.
89% of users encounter accessibility issues with digital services — and in social housing, that's not just a UX problem. It's a safeguarding concern and a compliance risk. askporter CPO Harry Dodd-Noble makes the case for why accessible AI is now non-negotiable.
89% of users encounter accessibility issues with digital services — and in social housing, that's not just a UX problem. It's a safeguarding concern and a compliance risk. askporter CPO Harry Dodd-Noble makes the case for why accessible AI is now non-negotiable.
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Is AI a passing fad or a fundamental shift for housing? Explore insights from our recent panel featuring Simon Fitzpatrick (CEO, West of Scotland HA), Harry Dodd-Noble (CPO, askporter), and Stewart Davison (Founder, Elehan Consulting) on how to move beyond the hype to achieve genuine operational excellence.
Is AI a passing fad or a fundamental shift for housing? Explore insights from our recent panel featuring Simon Fitzpatrick (CEO, West of Scotland HA), Harry Dodd-Noble (CPO, askporter), and Stewart Davison (Founder, Elehan Consulting) on how to move beyond the hype to achieve genuine operational excellence.
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The UK facilities management sector is shifting from reactive "firefighting" to intelligent, automated operations. Join askporter at The Workplace Event 2026 (Stand 3a/V54) at the NEC Birmingham from 28–30 April. Discover how our AI-driven repairs and maintenance platform uses 24/7 automated triage and precision diagnostics to help FM teams achieve first-time fixes and seamless compliance. Don't miss out—register for your free ticket now!
The UK facilities management sector is shifting from reactive "firefighting" to intelligent, automated operations. Join askporter at The Workplace Event 2026 (Stand 3a/V54) at the NEC Birmingham from 28–30 April. Discover how our AI-driven repairs and maintenance platform uses 24/7 automated triage and precision diagnostics to help FM teams achieve first-time fixes and seamless compliance. Don't miss out—register for your free ticket now!
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Learn why visible cleaning operations are crucial for FMs. Drive accountability, manage tasks proactively, and protect your business model with smart, transparent solutions.
Learn why visible cleaning operations are crucial for FMs. Drive accountability, manage tasks proactively, and protect your business model with smart, transparent solutions.
Whether you run housing, facilities, or both — we'll show you the platform in a 30-minute demo built around your real workflows. No generic product tour. You bring the scenarios; we show you how askporter runs them.
4.7 CSAT
at L&G
97%
diagnostic accuracy
600,000+
tasks automated
Best FM & Housing AI Platform
PropTech Innovation
Best Repairs & Maintenance
UK government-backed · externally audited
UK data residency by default
Documented data processing · DPA on request
AI governance framework · 2024 legislation
Best FM & Housing AI Platform
PropTech Innovation
Best Repairs & Maintenance
UK government-backed · externally audited
UK data residency by default
Documented data processing · DPA on request
AI governance framework · 2024 legislation
