Build to Rent
Set the bar far higher!
Used every day by industry legends
The challenges you face, the solutions we provide
Providers Face Today
delivers
Heightened competition & need for competitive advantage.
Stand out by delivering exceptional, seamless & instant resident support.
Tight margins & rising operational costs.
Reduces reliance on out-of-hours staffing, automates routine tasks, and minimises unnecessary callouts.
Rising resident expectations & low resident satisfaction.
Real-time response & escalation eliminates friction, & reduces frustration.
Impending renters' reform bill & need for transparency.
Gain a clear & transparent view of service requests. Ensuring efficient & documented handling of resident needs & issues.
Inefficient repair & maintenance processes (delays & costs).
Smarter triage, fewer failed visits, increased first-time fix.
Ready to find out more?
The challenges you face, the solutions we provide
Increasing staff costs
Smarter triage, fewer failed visits, increased first time fix.
Increasing staff costs
Smarter triage, fewer failed visits, increased first time fix.
Increasing staff costs
Smarter triage, fewer failed visits, increased first time fix.
Increasing staff costs
Smarter triage, fewer failed visits, increased first time fix.
Increasing staff costs
Smarter triage, fewer failed visits, increased first time fix.
For Build-to-Rent companies, every delayed response or missed service agreement erodes resident satisfaction, inflates operational costs, and damages your reputation with existing and potential residents.
askporter's AI-powered platform transforms fragmented communications and manual service requests into a proactive, resident-first experience.
Unlike traditional methods, we provide a single point of contact, ensuring prompt resolutions and protecting your resources in an increasingly demanding market.
Our AI Powered Products Designed for Build-to-Rent
Find out more on our Build-to-Rent Products
Proven results
Legal & General Affordable Homes is a top provider of affordable housing in the UK. They offer shared ownership and rental properties, aiming to improve lives with high-quality, sustainable homes.
8000+
Properties
100%
Inbound requests handled
97%
Diagnostics accuracy
13%
Tenants self-service
4.3
CSAT
"Where a visit is required, the web assistant will automatically allocate the work to the relevant Provider, stamping the diagnosis clearly to ensure the delivery of a first-time fix. This was a highly customised build that further enables our platform towards our vision of delivering a frictionless service offer for customers."
Proven results
WISAG is a leading European FM provider, with over 50,000 employees operating across Germany, Austria, Switzerland, Luxembourg and Poland. The company focuses on providing services in the areas of aviation, facility and industry.
8900+
Properties
30K
Inbound requests handled
2.8K
Users with login access
20K
Assets tagged with QR codes
100%
Positive customer feedback
“Our customers rightly expect high quality service from us. Problems in distributed operations usually only become apparent when customers complain. Through the askporter platform, we offer our customers the possibility to contact us at any time to report issues or ask for help. Also, the check-in of our cleaners, creates process transparency and reveals problems that can be solved proactively before our customers react.”
Benefits
How can askporter help you?
Keep Occupancy High
AI-powered automation ensures seamless communication, fast issue resolution, & superior tenant satisfaction.
Reduce Administrative Burden
Automate responses to resident queries, diagnose maintenance issues, & streamline backend task management, freeing staff for higher-value tasks.
Speed Up Response Times
AI-driven task management eliminates delays in addressing resident concerns, leading to faster resolutions & happier residents.
Enhance Tenant Satisfaction & Retention
Proactive service delivery, automated self-solve solutions, and personalised AI-driven interactions improve tenant experience, supporting contract renewals.
Lower Operational Costs
Reduce the need for out-of-hours staff and emergency call handling while ensuring repairs are completed efficiently with the right resources.
Find out more on our Build-to-Rent Products
Give your residents the service they expect now
80%
of tenants say that responsiveness to issues is a key factor in lease renewal decisions
Source: BTR Industry Report 2024
40%
reduction in operational costs for property management teams that implement AI-driven automation
Source: PropTech Insights 2023
94%
of BTR tenants expect seamless, digital-first communication with their building management
Source: HomeViews Tenant Survey 2024
30%
faster issue resolution when AI-driven ticketing systems are used in building operations
Source: Smart Property Management 2023
Benefits
Top functionality for BTR businesses
AI Chatbot & Email Automation
Responds instantly to resident queries & automates ticket creation.
Accurate Issue Diagnosis
97% accurate diagnoses through friendly dialogue with residents to ensure first-time fix through correct issue classification to assign tasks accurately.
Self-Solve Solutions
Creates detailed work orders with key technical data to ensure efficient repairs.
Seamless Outreach
Ensure residents are kept up-to-date about upcoming building work through email, text,whatsapp communications.
Multilingual Support
Detects preferred languages and communcates seemlessly while translating backend work orders into English, or preferred native language.
Cleaning Opteration Management
QR code-based check-ins, work verification, & real-time staff tracking, & alerts for no-shows.
Real-Time Reporting & Insights
Provides analytics on response times, resident engagement, and maintenance efficiency.