“Integrating askporter has been a game-changer for us at WISAG. The AI-driven chatbot, Ellie, has transformed our communication processes, improving ticket escalations and responses, and enhancing our overall service quality. Our clients now experience seamless issue resolution and we have streamlined our operations across all departments.”
Kira Rosenmeyer
Digital Transformation & Innovation Project Manager - WISAG
“We know that in that repair and maintenance journey, the most important part of it is good diagnosis. So we want to work with askporter to get that first experience for the customer right. We want a diagnosis approach that is easy for the customer, that's intuitive for the customer, and the results in a first-time fix. And that's what we did.”
Karen Heaney
Platform Director - Legal & General Affordable Homes
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