Implementation
One-time setup fee covers onboarding, configuration, initial training, and go-live support. Fee is capped at 20% of Year-1 contract value and can be reduced through service commitment discounts.
Smart Communications. Happy Operations.
Every Capability Included. One Predictable Price.
askporter takes complexity out of your day, the pricing works the same way. Every capability, one predictable price, from day one. Whether you manage residential properties or commercial operations, your cost scales with your portfolio, nothing else.
Show me pricing for:
No Extra Charges
The Full Platform From Day One
Most platforms sell you a base product, then charge for every capability that actually makes it useful. askporter works differently.
Pricing structure
How It Works for You
Faster resolution times, fewer missed tasks, and leaner operations — askporter's impact shows up where it matters most: in the numbers your business tracks every day.
No Hidden Costs
Know what you'll pay before you sign
Housing: fixed cost per property, monthly.
Operations: platform fee + usage, or fixed per-site. Every capability included — no invoice surprises for features you thought were standard.
Rewards Growth
Cost per unit falls as you grow
Volume commitments cut your per-property or per-site rate. Same platform at 50 properties or 5,000 — only the economics improve with scale.
Built for Scale
Enterprise gets a proposal, not a tier
Complex integrations, multi-site rollouts, custom workflows — we design a commercial structure around your reality, not a generic tier you stretch to fit.
Quantify the value
See your number in 2 minutes.
Conservative estimates from industry benchmarks — not marketing numbers, not askporter pricing.
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Every input disclosed
Each figure traces to a published multiplier: £22/h admin, £28,000 loaded operative cost, £4.50 /call, 12 min /task. No black-box factors.
Calibrated to under-promise
Multipliers are set below what askporter customers have realised in year one — 20% fix-rate uplift, 30% SLA improvement, 8% productivity. The number you see is the floor.
Savings out, pricing stays in
The tool outputs value. It never outputs PPM rates, tiers or discount structures. Commercial scope is defined on the call, against your portfolio.
Full methodology — formulas, benchmark sources, customer cohort notes — available on request during scoping.
askporter Housing
From a resident's first message to a completed repair — AI-powered triage, engagement, and workflow automation in a single per-property price.
Per Property Per Month
Resident engagement to completed repair. All included.
A fixed monthly cost per property under management. Every capability below is included as standard — there is nothing to unlock, nothing to upgrade, and nothing that arrives as a surprise on your invoice.
What's Included
Smart Repairs — AI-powered repair triage, diagnostics, and supplier allocation. Every repair captured, categorised, and assigned to the right contractor automatically.
Resident Engagement — Communication Channels across the Online Assistant, email, and SMS. Respond to enquiries in seconds, not hours. Available 24/7 in residents' preferred language.
Workflow Automation — End-to-end repairs management from first resident message to job completion. Approval flows, scheduling, appointment management, and contractor coordination.
HMS Integration — Feeds directly into your existing housing management system via API or webhook.
As your portfolio grows, your per-property cost typically decreases through volume commitments. Whether you manage 50 or 5,000 properties, the product is the same — the price scales with you.
Setup Fee Per Programme + Cost Per Engagement
Proactive Outreach
TSM survey campaigns, welfare and wellbeing check-ins, compliance and safety outreach (mould, fire safety, damp), and custom event-driven campaigns. Each programme is configured to your requirements and priced based on scope and engagement volume.
Per Property Per Month
Resident engagement to completed repair. All included.
A fixed monthly cost per property under management. Every capability below is included as standard — there is nothing to unlock, nothing to upgrade, and nothing that arrives as a surprise on your invoice.
What's Included
Smart Repairs — AI-powered repair triage, diagnostics, and supplier allocation. Every repair captured, categorised, and assigned to the right contractor automatically.
Resident Engagement — Communication Channels across the Online Assistant, email, SMS, and WhatsApp (coming soon). Respond to enquiries in seconds, not hours. Available 24/7 in residents' preferred language.
Workflow Automation — End-to-end repairs management from first resident message to job completion. Approval flows, scheduling, appointment management, and contractor coordination.
HMS Integration — Feeds directly into your existing housing management system via API or webhook. Full audit trail included.
As your portfolio grows, your per-property cost typically decreases through volume commitments. Whether you manage 50 or 5,000 properties, the product is the same — the price scales with you.
Setup Fee Per Programme + Cost Per Engagement
Proactive Outreach
TSM survey campaigns, welfare and wellbeing check-ins, compliance and safety outreach (mould, fire safety, damp), and custom event-driven campaigns. Each programme is configured to your requirements and priced based on scope and engagement volume.
How It Works in Practice
See how the model works across two real-world scenarios.
Example 1 · 500 Properties
Housing Association with existing HMS
Needs AI-powered repairs triage and 24/7 resident engagement on top of their HMS.
Pay: 500 × PPM rate, fixed monthly.
Get: Full Housing product including Smart Repairs, Resident Engagement, workflow automation. No feature limits.
Next: Add Outreach for TSM surveys at renewal, scoped separately.
Example 2 · 80 Properties
Property Manager, no prior tooling
Needs a full repairs + resident engagement platform from scratch.
Pay: 80 × PPM rate, fixed monthly.
Get: Everything from first resident message to contractor dispatch and completion.
Next: At 200 properties, per-property rate drops via volume commitment.
askporter Operations
From a reported issue to a resolved job — AI-powered task management, job delivery, and field execution in a single platform price.
Per Property Per Month
Resident engagement to completed repair. All included.
A fixed monthly cost per property under management. Every capability below is included as standard — there is nothing to unlock, nothing to upgrade, and nothing that arrives as a surprise on your invoice.
What's Included
Smart Repairs — AI-powered repair triage, diagnostics, and supplier allocation. Every repair captured, categorised, and assigned to the right contractor automatically.
Resident Engagement — Communication Channels across the Online Assistant, email, SMS, and WhatsApp (coming soon). Respond to enquiries in seconds, not hours. Available 24/7 in residents' preferred language.
Workflow Automation — End-to-end repairs management from first resident message to job completion. Approval flows, scheduling, appointment management, and contractor coordination.
HMS Integration — Feeds directly into your existing housing management system via API or webhook. Full audit trail included.
As your portfolio grows, your per-property cost typically decreases through volume commitments. Whether you manage 50 or 5,000 properties, the product is the same — the price scales with you.
Setup Fee Per Programme + Cost Per Engagement
Proactive Outreach
TSM survey campaigns, welfare and wellbeing check-ins, compliance and safety outreach (mould, fire safety, damp), and custom event-driven campaigns. Each programme is configured to your requirements and priced based on scope and engagement volume.
Platform Fee + Usage | Per Site Per Month
Issue reported to job resolved. All included.
Choose the model that fits your operations: a platform fee with usage-based scaling, or a fixed per-site monthly cost. Either way, every capability below is included as standard — nothing to unlock, nothing to add.
What's Included
Platform Fee + Usage — Communication Channels (Online Assistant, email, WhatsApp — coming soon) and Issue Capture (QR codes, IoT, NFC). AI-powered triage routes each task to the right person or system automatically.
Control & Management — Task assignment, SLA tracking, escalation alerts, pre-approval workflows, and performance dashboards. Full visibility into every job from raise to resolution.
Job Delivery — Work orders, operative check-in/out via QR or NFC, job briefing via SMS or WhatsApp (coming soon), photo capture, and proof of service. Field teams have everything they need to complete work first time.
CAFM Integration — Feeds directly into your existing CAFM or ticketing system via API or webhook. Or use askporter as your end-to-end platform — no separate CAFM required.
Two Pricing Options
Platform Fee + Usage — Base platform fee with per-task usage scaling. Rewards efficiency: as your team resolves more with less, your cost per task decreases.
Per Site Per Month — Base platform fee with per-task usage scaling. Rewards efficiency: as your team resolves more with less, your cost per task decreases.
Setup Fee Per Programme + Cost Per Engagement
Outreach
Planned maintenance and service disruption notices, compliance and safety outreach campaigns, client and occupant satisfaction surveys, and custom event-driven campaigns. Each programme is configured to your requirements and priced based on scope and engagement volume. Standard task status notifications and appointment reminders are included in the core product at no extra cost.
How It Works in Practice
See how the model works across two real-world scenarios.
Example 1 · 25 Sites
FM Provider with existing CAFM
Runs a CAFM platform already — needs frictionless issue reporting feeding straight in.
Pay: Monthly platform fee + per-task usage above included volume.
Get: Full Operations product: Task Raising, Control & Management, Job Delivery, CAFM integration. Every capability from day one.
Next: Add Outreach for planned maintenance notices, scoped separately.
Example 2 · 10 Buildings
Corporate Real Estate, no CAFM
Needs end-to-end task management from issue report to job completion.
Pay: Monthly platform fee covering all capabilities.
Get: Everything: issue reporting, task assignment, SLA tracking, operative dispatch, check-in/out, photo capture, proof of service.
Next: At 40 sites, per-site rate drops via volume commitment.
How Our Pricing Works
The Bigger Your Portfolio, the Better the Economics
One fixed monthly cost per property. Every capability included, no feature gates, no surprises on your invoice. And as your portfolio grows, volume commitments bring your per-property cost down — so the platform gets more valuable the more you use it.
Managing a Large-Scale Portfolio?
Complex integrations, bespoke workflows, and multi-site rollouts deserve a proper conversation. Tell us about your operations and we'll design a proposal that fits — not a generic tier you have to work around.
What Else You Should Know
Getting started is simple — no hidden costs, flexible integrations, and a setup built around your needs.
Pricing FAQ
Common Questions About Pricing
One of four askporter team members takes the call. We know the product. We know the tech. We know housing and FM. And we've seen enough real workflows to tell you honestly where askporter fits and where it doesn't.
Pricing FAQ
Common Questions About Pricing
One of four askporter team members takes the call. We know the product. We know the tech. We know housing and FM. And we've seen enough real workflows to tell you honestly where askporter fits and where it doesn't.
Tell Us About Your Portfolio. We'll Show You the Numbers.
A 20-minute conversation is all it takes. Share your portfolio size, your current systems, and your priorities — and we'll build a transparent proposal with no hidden costs.
Tech Innovation Awards 2026
Best FM & Housing AI Platform
Property Week Resi 2025
PropTech Innovation
Housing Innovation 2025
Best Repairs & Maintenance
Cyber Essentials Plus accredited
UK government-backed · externally audited
UK & EU hosted
UK data residency by default
GDPR compliant
Documented data processing · DPA on request
EU AI Act compliant
AI governance framework · 2024 legislation
Tech Innovation Awards 2026
Best FM & Housing AI Platform
Property Week Resi 2025
PropTech Innovation
Housing Innovation 2025
Best Repairs & Maintenance
Cyber Essentials Plus accredited
UK government-backed · externally audited
UK & EU hosted
UK data residency by default
GDPR compliant
Documented data processing · DPA on request
EU AI Act compliant
AI governance framework · 2024 legislation