Partnerships
A stronger platform, built with the right people around it
askporter Housing and askporter Operations don't work in isolation. We integrate with the specialists who close the gaps a single platform can't close alone — vetted trades, building intelligence, out-of-hours response. We also sit inside the associations that set the standards our customers are measured against.
Integration partners
The specialists that sit behind the platform
Checkatrade
Vetted UK tradespeople, on demand. No contractor network needed.
askporter's AI-powered triage handles every resident issue as it comes in. Checkatrade brings the UK's largest network of vetted tradespeople behind it. Together, a landlord can run maintenance in a region where they've never had a contractor relationship, with no frantic search and no unvetted booking, and every quote, message and payment recorded in one auditable system.
New customers get 12 months of access to the partnership free, as part of the core askporter Housing service.
PropeyeHome
Heating faults caught before Awaab's Law's clock even starts.
PropeyeHome reads heating and hot water performance data continuously and flags faults while they're still developing, long before a resident notices a cold radiator or a damp patch starts to form. When it spots an early warning sign, askporter Housing's Smart Repairs capability takes over automatically: diagnosis, supplier allocation, and appointment booking, with Proactive Care handling the resident outreach.
That earlier signal matters under Awaab's Law — the compliance clock starts at the fault, not the report — so catching it sooner means evidence of action from the earliest realistic point. The same signal works for commercial buildings too, feeding straight into askporter Operations' Outreach capability ahead of an SLA breach.
PropCall
Genuine emergencies get a human response, 24 hours a day, without a rota.
askporter's AI-powered triage categorises every issue the moment it's reported, whatever the hour. Routine matters carry on through the normal workflow. Genuine out-of-hours emergencies escalate straight to PropCall's trained agents, who manage the incident and, within pre-agreed guidelines, can authorise repairs up to £500 without waking a manager at 2am. Every interaction lands back in the client's askporter workflow as a complete record by morning.
Because PropCall only ever sees pre-qualified emergencies rather than the full volume of overnight calls, response is faster and more consistent than a generic answering service — and no housing provider or FM operator has to staff a round-the-clock rota to get there.
Memberships
The associations that set the standard
Tpas
askporter is a Tpas member, backing tenant engagement standards in social housing.
Tpas is England's tenant engagement organisation, working with landlords and residents across social housing on membership, training and accreditation. As a member, askporter stands alongside the standards Tpas sets for how tenants are heard and involved — the same principles that sit behind resident-facing capabilities like Resident Engagement and Proactive Care.
ARL
askporter is an ARL member, in step with the standards shaping Build to Rent.
The Association for Rental Living is the leading voice for the Build to Rent and wider rental living sector, setting best practice on everything from customer experience to building safety. As a member, askporter is part of the conversation shaping how the sector defines great resident experience at scale — the same ground askporter Housing's Build-to-Rent capabilities are built for.
Want to see how our partnerships work in practice?
Book an intro call with us. Bring the regions where you have no contractor cover, your out-of-hours arrangement and a recent heating or damp case — we'll walk through exactly where each partnership picks up.
Tech Innovation Awards 2026
Best FM & Housing AI Platform
Property Week Resi 2025
PropTech Innovation
Housing Innovation 2025
Best Repairs & Maintenance
Cyber Essentials Plus accredited
UK government-backed · externally audited
UK & EU hosted
UK data residency by default
GDPR compliant
Documented data processing · DPA on request
EU AI Act compliant
AI governance framework · 2024 legislation
Tech Innovation Awards 2026
Best FM & Housing AI Platform
Property Week Resi 2025
PropTech Innovation
Housing Innovation 2025
Best Repairs & Maintenance
Cyber Essentials Plus accredited
UK government-backed · externally audited
UK & EU hosted
UK data residency by default
GDPR compliant
Documented data processing · DPA on request
EU AI Act compliant
AI governance framework · 2024 legislation